Covid 19 Promise
You can book with confidence with us, this summer
Updated March 1st
With a date now proposed for the restart of international travel this summer we are getting excited about opening our summer hotels and Beach Clubs on June 21st.
We had a great season last summer (in the midst of Covid) operating our Beach Clubs for many happy guests - who were glad to get away - so this summer promises to be even more successful!
You can reserve your holiday now at our early offer prices and if, for some reason, you can’t travel due to Covid then our new Flexible Booking terms will allow you to change your dates for free, anytime in the future up until October 30th, 2022.
You can trust in us
We have been operating for over 23 years, with thousands of happy guests returning year after year. This means you can count on us to ensure all necessary measures are in place to give you the holiday you deserve, allowing you to have 100% confidence in our enhanced health and safety standards, staff training and operating procedures.
Change your dates or get a refund
If in 14 days before departure things change and we are not able to operate your holiday due to coronavirus reasons then you can pick another trip (for no amendment fee) or get a refund as detailed in our Flexible booking terms.
For our Greek holidays, the coronavirus reasons enabling you to change your dates or get a refund will include:
1/ That the authorities of Greece impose regional or national restrictions which result in the closure of their border to non-residents, closure of the resort or essential facilities or necessitate the closure of your accommodation.
2/ And more local and personal factors preventing you from traveling: for example if you or a party member have symptoms of Covid, or have been asked to self-isolate, or your local area goes into lockdown.
If any of these reasons apply then you may change your holiday dates for no charge, or apply for a refund (in line with our Flexible booking terms) so long as you give us 14 days notice.
No Amendment fee
We’ve also scrapped our general amendment fee, so you can amend your dates up until your balance due date for no amendment fee. Our balance due date is reduced to 6 weeks before departure. See our terms.
Relaxed payments terms
We’ve also made a change to our balance due dates. We have reduced this to 6 weeks before departure, rather than our usual 12 weeks.
Reserve your holiday for just £175pp. Your final balance will be due 12 weeks before departure. For private chalets, deposits are 25%.
We have teamed up with Allianz to offer travel/medical insurance for our guests which will cover cancellation, curtailment and Covid-19. It will refund your accommodation, excursions and travel costs if:
1/ if you need to cancel your holiday due to you or anyone named on your policy testing positive for Covid-19
2/ if you fall ill with Covid-19 abroad and need medical treatment abroad and/or need to be repatriated to the UK
3/ If you are not allowed to board the plane (return, inbound flight) based on a suspicion that you (or someone booked to travel with you) has been exposed to Covid
Staying Safe on Holiday
The Greek islands should always remain a place of freedom and relaxation and we’ll always do our very best to ensure your holiday is everything you expect it to be. There may be a general capacity restriction, with special focus on transfer coaches, mealtime planning, public areas (lounges), use of leisure facilities and activities planning so that guests can still enjoy the beach, its watersports and the wide range of activities which will be available.
Our Beach Clubs were open throughout summer 2020 and are very familiar with Covid. They have already implemented robust new cleaning standards and pledge to offer the best possible protection against infections during these times. Our own waterfront staff will be implementing thorough cleaning measures of all beach and bike equipment (when handing it over to guests) and will practice social distancing.
Enjoying energising activities in beautiful surroundings (mask free!) is what it’s all about in the Greek islands! A benefit of our activities is that they all take place outside, and are led by conscientious instructors who will reduce group sizes and practice safe distancing.
Certain activities may require ‘closer contact’ or a partner (like a double handed boat), and these can often be organised so that you are teamed up with members from your own bubble. Read more on how activities will run.